Win back customers you already paid to acquire, before Black Friday.
We design and run a reactivation journey that brings lapsed customers and dormant subscribers back, on the platform you already use: Klaviyo, Braze, Salesforce Marketing Cloud, HubSpot, Iterable or similar.
Book a reactivation call- Run for Fortune 500 teams in pharma, energy and banking
- Works on your existing platform
- Starts as a small pilot
What goes into a reactivation journey
The right segment
Lapsed buyers and quiet subscribers, picked by last purchase and last engagement.
A reason to come back
A short journey across email and SMS, written for your brand and your customers, not a template.
List protection
People who still don't respond are suppressed, so your sender reputation stays healthy for the holidays.
Clear results
Revenue from the journey shows in your own platform's reporting.
How it works
- 1
Call
We look at your list, your lapsed segments and the journeys you already run.
- 2
Pilot
We build and launch one reactivation journey on your platform.
- 3
Expand
If it works, we add more journeys and keep improving retention with you.
Black Friday lists are built in October. The earlier the journey is live, the more customers it brings back.
Book a reactivation call